SUPPORT2020-05-12T15:46:01+00:00

Use & Care Guide

To access a specific Use & Care Guide or other product documentation, find the Model Number below.

FAQs

View our FAQs to get self-help with some of our most often asked questions. Select a Category from the drop-down menu to get started.

Meat Grinder2020-04-25T06:41:52+00:00

Question: Is this meat grinder very useful and easy to clean?

Answer: Yes. The set up of this meat grinder is very easy and perfect for making meat balls/burger/sausage/pasta. Cleaning is also very simple. All parts of the main body can be disassemble, combine that is very convenient and handy to clean. But please attention : dishwasher unavailable!

 

Question: Can I wash the metal parts in a dishwasher?

Answer: No, it can not be wahsed by dishwasher.

 

Question:  Can this also grind softer bones, such as chicken, rabbit or small game birds? I need a meat grinder for making cat food.

Answer: All meat grinders on market cannot grind bones. You can separate the meat from the bones, and then use the meat grinder to grind the meat. This meat grinder is with good quality, and many customers buy it for making cat and dog food.

Burr Coffee Grinder2020-04-25T13:28:43+00:00

Question: Can the burr grinder AZ-BG701 can grind less than 2 cups? I usually just need enough grounds for a small French press (single cup)

Answer: The lowest setting is 2 cups although you could switch off manually or only use half of what was ground.

 

Question: Can the burr grinder AZ-BG701 can grind less than 2 cups? I usually just need enough grounds for a small French press (single cup)

Answer: The lowest setting is 2 cups although you could switch off manually or only use half of what was ground.

 

Question: Is it OK to put a small amount of coffee in the hopper (e.g., enough for one cup) and let the timer turn off after the hopper has been depleted?

Answer: The timer/approx # of cup is approximate. In other words it has been preprogrammed to measure out. Hence you cannot accurately place amount of bean in the hopper and unit empty/shut off exactly when you want without leaving a few beans….. You can get close, but not exactly. You need to try to find your best match for your taste.

 

Question: What grind for French press?

Answer: I use a fine grind on the Cheffano burr grinder for the French Press and the coffee is lovely!

Warranty Information

For information in regards to the limited warranty for your specific CHEFFANO product, please refer to your Use & Care booklet. If you have misplaced your booklet, please see our on-line Use & Care page.

To make a warranty claim, Please EMAIL us.

:  cheffano-support@ultra-appliance.com

Limited Warranty

This warranty applies to products purchased and used in the U.S. and Canada. This is the only express warranty for this product and is in any other warranty or condition.

This product is warranted to be free from defects in material and workmanship for a period of one (1) year from the date of original purchase. During this period, your exclusive remedy is repair or replacement of this product or any component found to be defective, at our option; however, you are responsible for all costs associated with returning the product to us and our returning a product or component under this warranty to you. If the product or component is no longer available, we will replace with a similar one of equal or greater value.

This warranty does not cover glass, filters, wear from normal use, use not in conformity with the printed directions, or damage to the product resulting from accident, alteration, abuse, or misuse. This warranty extends only to the original consumer purchaser or gift recipient. Keep the original sales receipt, as proof of purchase is required to make a warranty claim. This warranty is void if the product is used for other than single-family household use or subjected to any voltage and waveform other than as specified on the rating label (e.g., 120V ~ 60 Hz).

We exclude all claims for special, incidental, and consequential damages caused by breach of express or implied warranty. All liability is limited to the amount of the purchase price. Every implied warranty, including any statutory warranty or condition of merchantability or fitness for a particular purpose, is disclaimed except to the extent prohibited by law, in which case such warranty or condition is limited to the duration of this written warranty. This warranty gives you specific legal rights. You may have other legal rights that vary depending on where you live. Some states or provinces do not allow limitations on implied warranties or special, incidental, or consequential damages, so the foregoing limitations may not apply to you.

Ability proceeds from a fusion of skills, knowledge, understanding and imagination, consolidated by experience.

Luis Desalvo, CREO TECH

Beauty is when you can appreciate yourself. When you love yourself, that’s when you’re most beautiful.

Shelia McCourtney, ARCHITECT
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